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Federal Program Descriptions


Barrier Analysis

Description:

This course covers all aspects of the barrier analysis process to include: legal and public policy foundations; analysis and interpretation of workforce statistics found in MD-715 data tables; trigger identification; barrier analysis investigation; organizing findings and preparing action plans designed to eliminate barriers; and follow-up on MD-715 reports from previous reporting cycles. The course offers hands-on simulations of actual situations typically encountered in preparing MD-715 reports.

Course Date(s):
  • May 11-12, 2016 (Rockville, MD)
  • July 7-8, 2016 (San Francisco, CA)
Prerequisite:

MD-715 Basic or experience in preparing MD-715 Report.

Duration:

Two Days, 8:30 a.m. - 5:00 p.m.
Participants are encouraged to arrive at 8:00 a.m. on the first day.

Price:

$575 per participant*
* includes comprehensive manual, certificate and snacks

Course Topics Include:
  • Legal and Policy Foundations of Barrier Analysis
  • Trigger Identification
  • Barrier Identification
  • Action Plan Development and Follow-Up
  • Analysis and Interpretation of Workforce Data Tables

Basics of Management Directive 715

Description:

This writing course is a hands-on introduction to EEOC Management Directive 715 (MD- 715). Participants will become familiar with the six essential elements of a model EEO program and learn to identify and eliminate program deficiencies. Participants will also be introduced to the Barrier Analysis process. This course is taught by experienced EEOC staff and provides a firm practical foundation for building and sustaining an inclusive workplace.

Course Date(s):
  • May 10, 2016 (Rockville, MD)
  • July 6, 2016 (San Francisco, CA)
Prerequisite:

None

Duration:

One Day, 8:30 a.m. - 5:00 p.m.
Participants are encouraged to arrive at 8:00 a.m.

Price:

$300 per participant*
* includes comprehensive manual, certificate and snacks

Course Topics Include:
  • Six Essential Elements of a Model EEO Program
  • Identifying and Eliminating EEO Program Deficiencies
  • Using MD-715 Parts G & H
  • Introduction to the Barrier Analysis Process (including):
    • Trigger Identification

Counselor Refresher

Description:

This course meets the annual 8-hour requirement for federal EEO counselors. Participants will receive instruction on recent developments in federal sector EEO and discuss how these changes affect the informal phase of the complaint process. Participants will also practice their counseling and early resolution skills.

Course Date(s):
  • April 25, 2016 (Kansas City, MO)
  • May 26, 2016 (Washington, DC - NOMA)
  • June 7, 2016 (Seattle, WA)
  • September 13, 2016 (Nashville, TN)
  • October 21, 2016 (Washington, DC - NOMA)
Prerequisite:

Experienced Counselors

Duration:

One Day, 8:30 a.m. - 5:00 p.m.
Participants must be able to attend complete day of instruction to receive a certificate.

Price:

$300 per participant*
* includes comprehensive manual, certificate and snacks

Disability Program Manager - Basics

Disability Program Manager - Basics

The main objective of a Disability Program Manager is to help agency management meet its affirmative employment responsibilities to ensure employment opportunities for persons with disabilities. This course outlines the roles and responsibilities of the Disability Program Manager and identifies some of the challenges faced.

Course Date(s):
  • September 8-9, 2016 (Washington, DC - NOMA)
Prerequisite:

None.

Duration:

Two Days, 8:30 a.m. - 5:00 p.m.
Participants are encouraged to arrive at 8:00 a.m. on the first day.

Price:

$575 per participant*
* includes comprehensive manual, certificate and snacks

Course Topics Include:
  • Roles and Responsibilities of the (Effective) Disability Program Manager
  • Sections 501 and 508 of the Rehabilitation Act of 1973
  • The Reasonable Accommodation Process
  • EEOC Management Directive 715 (MD-715)
  • Disability Data Collection – Why it’s Necessary
  • Emergency Evacuation Planning
  • Recruiting: Interns, Vets & Schedule
  • The Architectural Barriers Act (ABA)
  • Diversity – What Matters Most

Disability Program Manager - Advanced

Description:

For those who have been in the role of DPM for at least a year, come enhance your knowledge and sharpen your skills! Now that you have some experience in the position of DPM, we want to help you move ahead. Participants in this course will gain practical knowledge about building strategic alliances to achieve programmatic goals, and becoming a vital resource for employees, managers, and senior leaders within their agency. This course will include practical exercises, to address issues of facility accessibility, emergency evacuation, and complicated reasonable accommodation issues.

Prerequisite:

Participants are required to have at least one year of experience and the Disability Program Manager Basics course for this course.

Duration:

Two Days, 8:30 a.m. - 5:00 p.m.
Participants are encouraged to arrive at 8:00 a.m. on the first day.

Price:

$575 per participant*
* includes comprehensive manual, certificate and snacks

Drafting Final Agency Actions

Description:

Our skilled staff trainers deliver this writing course, designed to provide the tools needed to draft EEO final actions for federal agencies. Participants will write final agency decisions, final orders and final determinations utilizing case file materials developed for the course. Participants will also learn to distinguish the various theories of discrimination (i.e., disparate treatment, harassment, disability) and therefore enhance their ability to extrapolate only facts which are relevant and necessary.

Course Date(s):
  • August 9-11, 2016 (Rockville, MD)
Prerequisite:

None.

Duration:

Three Days, 8:30 a.m. - 5:00 p.m.
Participants are encouraged to arrive at 8:00 a.m. on the first day.

Price:

$850 per participant*
* includes comprehensive manual, certificate and snacks

Course Topics Include:
  • Elements, Formats and Resources for Drafting Final Agency Actions
  • Final Actions for the Various Theories of Discrimination
  • Final Actions for Noncompliance/Settlement Agreement Cases
  • Final Actions from Administrative Judges’ Decisions
  • Streamlining Final Agency Actions

Drafting Letters of Acceptance and Dismissal

Description:

This writing course is designed to provide tools and techniques for drafting acceptance letters and dismissal decisions on federal agency EEO cases. Our skilled staff trainers instruct you on the appropriate criteria for identifying cases for acceptance. Participants will gain practical experience in providing this part of the EEO process for your agency using scenarios and exercises based on actual EEO cases. Refine your knowledge and practice your writing skills with the assistance of experienced EEOC attorneys.

Course Date(s):
  • May 2-3, 2016 (Washington, DC - NOMA)
  • August 17-18, 2016 (Rockville, MD)
Prerequisite:

Prior knowledge of the federal EEO process and EEO law is required.

Duration:

Two Days, 8:30 a.m. - 5:00 p.m.
Participants are encouraged to arrive at 8:00 a.m. on the first day.

Price:

$575 per participant*
* includes comprehensive manual, certificate and snacks

Course Topics Include:
  • Review of the EEO Process
  • Identifying Claims
  • The Acceptance Letter
  • Elements and Formatting of Final Agency Dismissal Decision
  • Authority for Dismissing EEO Complaints

EEO and HR for Supervisors: Everyday Accountability

Description:

This course provides supervisors with the context, background and competencies to execute everyday supervisory responsibilities in accordance with legal and regulatory frameworks that impact them. The content integrates selected HR and EEO topics with a focus on those that may cause problems for managers and supervisors. It also introduces good practices that help ensure a fair workplace for all. This two and a half day course is the first joint offering of the Office of Personnel Management (OPM) and the Equal Employment Opportunity Commission (EEOC), and will be delivered by a team of EEOC and OPM trainers.

Prerequisite:

None.

Duration:

Two Days, 8:30 a.m. - 5:00 p.m.; Half day, 8:30 a.m. - 12:00 p.m. noon.
Participants are encouraged to arrive at 8:00 a.m. on the first day.

Price:

$950 per participant*
* includes comprehensive manual, certificate and snacks

Course Topics Include:
  • Review of legislative context and responsibilities of regulatory agencies (EEOC, MSPB, OSC, OPM);
  • Hiring process, with emphasis on Veterans’ preference and special hiring authorities;
  • Reasonable accommodations;
  • Employee development; feedback and coaching; tele-work; and flexible work schedules;
  • Preventing harassment;
  • Performance appraisals and ratings (does not include writing performance standards);
  • Discipline;
  • The EEO complaint process, and the role of supervisors and managers in it; and
  • Preventing retaliation.

EEO for Managers and Supervisors

Description:

This course is designed to provide federal managers and supervisors with an understanding of their responsibilities with respect to the governing EEOC laws, policies and directives. Participants will learn ways to avoid decision-making which may lead to discrimination complaints and enhance their ability to lead an inclusive workforce. This course is taught by experienced EEOC managers, administrative judges, and staff attorneys.

Course Date(s):
  • April 12-13, 2016 (Atlanta, GA)
  • June 27-28, 2016 (Washington, DC – NOMA)
Prerequisite:

Prior knowledge of federal personnel regulations is helpful.

Duration:

Two Days, 8:30 a.m. - 5:00 p.m.
Participants are encouraged to arrive at 8:00 a.m. on the first day.

Price:

$575 per participant*
* includes comprehensive manual, certificate and snacks
* on-line discount for registration paid by check or credit card only

Course Topics Include:
  • Overview of EEO Laws
  • Overview of EEO Complaint Process
  • Alternate Dispute Resolution
  • Creating a Model Workplace
  • Hiring, Employing and Advancing Individuals with Disabilities
  • Identifying and Preventing Workplace Harassment
  • Preventing Retaliation

EEO for New Counselors

Description:

Skilled EEOC personnel deliver this interactive course that fulfills the requisite 32-hour training requirement for new federal counselors. Participants are taught basics regarding EEO law and provided the opportunity to develop essential settlement techniques in a small group setting. Trainers also use instructive exercises to assist participants in completing counseling sessions, which include allegations of harassment and disparate treatment.

Course Date(s):
  • April 25-29, 2016 (Washington, DC - NOMA)
  • May 9-13, 2016 (Rockville, MD)
  • June 6-10, 2016 (Atlanta, GA)
  • June 20-24, 2016 (Rockville, MD)
  • July 25-29, 2016 (Washington, DC)
  • September 26-30, 2016 (Boston, MA)
  • September 26-30, 2016 (Washington, DC)
Prerequisite:

Participants are encouraged to bring a laptop and/or flash drive.

Duration:

Four Days, 8:30 a.m. - 5:00 p.m.; Half day, 8:30 a.m. - 12:00 p.m. noon
Participants must be able to attend all 4.5 days of instruction to receive a certificate.

Price:

$975 per participant*
* includes comprehensive manual, certificate and snacks

Course Topics Include:
  • Roles and responsibilities of an EEO Counselor
  • The 1614 regulations and federal sector EEO process
  • Effective communication skills for EEO Counselors
  • Interviewing and Counseling Techniques
  • Recognizing Claims of Harassment
  • Drafting the EEO Counselors Report

EEO for New Investigators

Description:

Skilled EEOC personnel deliver this interactive course that fulfills the requisite 32-hour training requirement for new federal investigators. Participants are taught basics regarding EEO law and provided with the opportunity to develop essential investigative techniques in a small group setting. Trainers also use instructive exercises to assist participants in completing two actual investigations, which include allegations of harassment, disparate treatment and disability discrimination.

Course Date(s):
  • April 25-29, 2016 (Rockville, MD)
  • May 9-13, 2016 (Dallas, TX)
  • May 16-20, 2016 (Rockville, MD)
  • June 27-July 1, 2016 (Washington, DC - NOMA)
  • July 25-29, 2016 (Washington, DC - NOMA)
  • August 22-26, 2016 (Washington, DC - NOMA)
  • September 26-30, 2016 (Boston, MA)
Prerequisite:

Participants are encouraged to bring a laptop and/or flash drive.

Duration:

Four Days, 8:30 a.m. - 5:00 p.m.; Half day, 8:30 a.m. - 12:00 p.m. noon
Participants must be able to attend all 4.5 days of instruction to receive a certificate.

Price:

$975 per participant*
* includes comprehensive manual, certificate and snacks

Course Topics Include:
  • Basics of EEO law and theories of discrimination;
  • The 1614 regulations and federal sector EEO process;
  • Models of proof in employment discrimination cases;
  • Elements of a disability discrimination case;
  • Tools and techniques for planning and conducting interviews; and
  • The Investigative Report and Investigative Summary

EEO Laws Refresher

Description:

Participants will be updated on recent developments in federal sector EEO.

Course Date(s):
  • October 28, 2016 (Washington, DC)
Prerequisite:

None.

Duration:

Half Day, 8:30 a.m. - 12:30 p.m. Noon
Participants are encouraged to arrive at 8:00 a.m.

Price:

$175 per participant*
* includes comprehensive manual, certificate and snacks

Investigator Refresher

Description:

This course meets the annual 8-hour requirement for federal EEO investigators. Participants will receive instruction on recent developments in federal sector EEO and discuss how these changes affect investigation of complaints filed by federal employees. Participants will also practice their investigative skills.

  • April 26, 2016 (Kansas City, MO)
  • May 27, 2016 (Washington, DC - NOMA)
  • June 8, 2016 (Seattle, WA)
  • September 14, 2016 (Nashville, TN)
  • October 21, 2016 (Washington, DC - NOMA)
Prerequisite:

Experienced Investigator

Duration:

One Day, 8:30 a.m. - 5:00 p.m.
Participants must be able to attend complete day of instruction to receive a certificate.

Price:

$300 per participant*
* includes comprehensive manual, certificate and snacks

Special Emphasis Program Manager

Description:

This course will teach you to design an effective Special Emphasis Program (SEP). Receive guidance on EEO, affirmative employment and diversity and inclusion principles. Learn the foundational principles for implementing, assigning responsibility and managing results driven SEP’s. Pinpoint workplace barriers that impede your target group’s employment opportunities. Practice essential communication skills necessary to form collaborative partnerships and develop a strategic plan for your target group that is simple to use and communicates barriers to senior leadership and key stakeholders

Course Date(s):
  • October 26-27, 2016 (Washington, DC - NOMA)
Prerequisite:

None

Duration:

Two Days, 8:30 a.m. - 5:00 p.m.
Participants must be able to attend complete day of instruction to receive a certificate.

Price:

$575 per participant*
* includes comprehensive manual, certificate and snacks

Course Topics Include:
  • Define the Role of the Special Emphasis Program Manager (SEPM)
  • Understand the legal and policy framework that support SEPs
  • Learn to pinpoint barriers
  • Link diversity and inclusion to agency mission
  • Increase visibility of SEP through effective communication and strategic partnerships
  • Leverage resources

Unlawful Harassment: An Agency Responsibility

Description:

Following the U.S. Supreme Court’s decisions in Burlington Industries v. Ellerth, 524 U.S. 742 (1998) and Faragher v. City of Boca Raton, 524 U.S. 775 (1998), the EEOC issued its “Enforcement Guidance on Vicarious Employer Liability for Unlawful Harassment by Supervisors,” (June 18, 1999). Today, many agencies’ anti-harassment programs are not in full compliance with EEOC regulations. In this course participants review anti- harassment policies and programs, and through interactive group activities devise an agency anti-harassment program that is separate from the EEO complaint process. Participants engage in role-play in order to gain a better understanding of written policies and procedures for addressing harassment in the workplace. The course provides a comprehensive review of the legal and regulatory requirements teaching participants through interactive coursework the roles and responsibilities of federal agencies for preventing harassment and avoiding liability.

Course Date(s):
  • October 5-6, 2016 (Washington, DC - NOMA)
Prerequisite:

None

Duration:

Two Days, 8:30 a.m. - 5:00 p.m.
Participants must be able to attend complete day of instruction to receive a certificate.

Price:

$575 per participant*
* includes comprehensive manual, certificate and snacks

Course Topics Include:
  • Define anti-harassment policy and procedures
  • Distinguish the differences between EEO complaint process and Anti-harassment complaint process
  • Understand the elements of an effective anti-harassment policy and program
  • Learn how to critically evaluate an anti-harassment policy and program
  • Implement an anti-harassment program
  • Review and assess industry-wide best practices and proactive prevention strategies